Does you computer say printer offline? in United States If yes, it means

  1. The printer is either turned off
  2. The usb cable between the printer and computer is loose
  3. The printer has lost connection with the wifi

Get Support for All Printer Offline & change Printer status from “Offline” To “Online” in United States | (United States)

You should first, check if all cables are connected, the printer is turned on and is not showing any printer offline errors and that the wifi is working. If all these are correct, try reconnecting the printer to the wifi. If the printer refuses to connect to the wifi, the problem can be a bit deep rooted than first estimated. To troubleshoot the printer offline issue, we need to first understand how a printer works and what components are involved in its functioning.

Wired Printer Offline

Wired printers are simple, you have two cables, one for power and the other to connect to the computer. 

If such a my printer printer offline, the primary culprit is either a loose or faulty cable.

Wireless Printer Offline

Wireless printers work over the wireless network. This means, for the printer to work properly, the computer, printer and the router should be part of the same network and all should work properly. The basic troubleshooting on printer offline to sort a wireless connection issue with your printer is to turn off and then turn on the printer, wireless router and the computer you are using before retrying.

Step 1 – Power Cycle of Devices

Simply try power cycling the printer and computer for making your printer come out of the printer offline in United States. This can fix the issue a lot of times. Simply turn off your printer and then turn off your computer as well. Now power on your printer and wait until it is connected with the network. If you use USB cable, simply wait till the printer is finished starting up.

Again, turn up your computer and see if the printer is still showing up my printer offline or not. Make certain the printer is turned off and it’s not in the power-saving mode. If you are not sure, the best thing is to do unplug the printer for about 30 seconds.

Step 2 -Try Using the Printer Software

If you are even facing the my printer offline issue. 

Directly use the printer software that came with the printer. 

Printer utilities can find the printer on the network. 

Correct any issue that causes the printer to go offline status.

Step 3 -Set Printer Online ( United States)

Many times, you will face that the printer is online and connected, settings may not be correct. 

To correct the settings, quietly open the printer queue by visiting the devices and printers’ sections in the control panel and double click on the printer. 

Click on the printer in the menu bar and then make certain you uncheck the “pause printing” and “use my printer offline”

Step 4 – Check Printer Port

If nothing has worked for you, there are chances that the problem is associated to port configuration. 

This point will hardly apply to a network printer, that has an IP address. 

The main reason for this problem is of IP address. Maybe the IP address of the printer has been changed but the port configuration still points to old IP address.

Step 5 – Remove and Re-Add Printer

If you can’t get the my printer working still, thus your best option might be to remove it and thus re-install it. 

Just as the windows install a printer, it would find it, check all the settings and make clear that the driver for the my printer is installed correctly. 

You may eliminate the printer by going to control panel>devices and printers>right click on printer>remove the device. It’s a great idea for restarting the computer before you reinstall the printer.

Step 6 – Reinstall the Printer Driver

There may chance that the issue is related with your printer driver. If that’s the case. 

You should download the latest driver for your printer with the help of printer technicians. 

Before you do this, it’s a great idea to remove the current print driver. Reinstalling my printer driver to resolve printer offline issue simply.

Step 7 – Run the Troubleshooter

If the Printer Offline issue is with the Windows printing subsystem, running the troubleshooter may help. 

You can run the troubleshooter by directly following the step 1 to go to manage your device screen for my printer. 

Once you are there, you will see the “run the troubleshooter” link. Now click on that and it would check the spooler service, network settings, etc.

Poor Connectivity

 May be Printer offline due to a connectivity issue (United States).

  • For wired printers, it might be a loose cable behind the printer or the computer.
  • For wifi printers, it can be a wifi coverage issue, 
  • bad router
  • incorrect network connection or incorrect network settings.

Jammed Paper

Paper jamming in the printer can stop it from functioning and in some cases damage other internal components. This can cause the printer to go offline as a precautionary fail safe.

Defected Printer

 If there is a malfunction in printer’s hardware then it can show Printer offline status on my Printer

Hardware Faults

Sometimes the printer can have hardware issues that are causing it to go Printer offline. While the well documented faults will generally have a dedicated error code, others can simply say my printer is offline.

Printing is Stuck

Some times when the printing stops all of a sudden due to power cut or corrupted drivers, the print job will be stopped and it gets stuck there.


Out-of-Date Drivers

 One of the reasons how to fix printer offline? could be because of the outdated drivers. If the driver that you are using is not updated, incompatible or corrupted with the Operating System version, then you may experience offline issue with the printer United States.

USB Problem

 You need to check the connections if your printer is showing on my Printer offline (UNITED STATES). Sometimes loose USB connections and damaged USB can result in this problem.

Malware Problem

 Malware is yet another reason for Printer is Offline? (United States). In fact, it is one of the issues that can not only result in this error but also damage the printer’s hardware. So, make sure to use anti-virus software in the device.

1) Rebooting: If the issue of “printer is offline? occurs the rebooting can help. When the user gets this message he can reboot his system, shut it down and switch it on again. This should help.

2) Make sure that the printer is plugged in: Sometimes the loose wiring can be the reason for ‘Printer says offline’ problem. Ensure that your printer is connected to your system properly. If the problem still persists then you can follow the given steps. Sign into an account with the ‘Manage Printers’ rights or by a local administrator account. Go to ‘printer and devices’ and click ‘whats printing’. The print spooler window will open up.

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Open the Start button on your computer and then go to the Control Panel. Here you need to select Devices and Printers option.
Right-click on the printer that you want to turn online. Now, select the option for ‘see what’s printing’. A new window will now open so you need to select your preferred printer and the choose ‘use printer online’ option.  You can also try removing the pending printing jobs and reinstalling the printer.

If you are having a problem with you printer as it is showing offline then follow these steps to change printer online.

  • Click on the start button on the left corner of your computer screen.
  • Then click on the control panel to open Device and Printers option.
  • Double-click to select the printer whose status you want to change.
  • A new window will open stating the print jobs.
  • Select the printer you want the status to change for.
  • Untick the option to ‘use printer offline’.

If your printer is showing offline status then it means that the printer is unable to connect with the device and hence unable to complete the printing task. It is possible that the printer is stuck in a print job and hence showing printer offline error. You can restart the printer to resolve this problem.

If your printer is offline in Windows 10 then you can fix this problem by following these steps.

  • Check the network connections. You need to check the network connections and the USB cable to see if everything is working fine.
  • You can update the printer drivers as they can be the reason why there is an issue with the printer.
  • Another thing that you can try is to change the status of the printer.
  • Try restarting the printer spooler service.
  • Reinstall the drivers of the printer.

Resetting a printer can help in resolving any issues with the printer. You can reset your printer quickly by following these easy steps.

  • Turn off the printer. Take out the power cable for at least 20-30 seconds and then try reconnecting it.
  • Turn on the printer. Use a pin or a paper clip to press and hold the reset button.
  • Now, release the reset button. This will complete the reset for the printer.

If you are having a problem with the HP printer and it is showing offline then you can turn it online by following these steps.

  • Turn on the device that is connected to the HP printer.
  • Then on the left bottom corner click on the start button to choose ‘Devices and Printers’ option.
  • Select the HP printer that you want to turn online. 
  • You can check the offline status of the printer.
  • Then uncheck the printer offline status. 

Click twice on the printer that you want to change from offline to online. Then a new window will open showing the current print jobs. Open the printer option and when the pop-up window appears so select to uncheck ‘use printer offline’ option. 

Here are the steps that you need to follow to connect a network printer quick and easy.

  • Switch on the printer and the printer must be connected to a network.
  • Then click on the start button to select the option for the control panel.
  • Double-click on the printer.
  • Also, double click on the option to ‘add the printer’. 
  • Then select the option to add a network or wireless network.
  • Windows will not start looking for the printer. Choose the printer from the options.

You can follow different steps to complete the reset for the printer cartridge. Here we are going to mention the easiest method.

  • Take out the black as well as the colorful cartridge from your printer.
  • Then press the on the button for turning on the printer.
  • Wait for a few seconds and then turn it off. Make sure the printer is completely switched off.
  • Reinsert the cartridges in the printer and run a test print.
  • If the print is not up to the mark you can repeat the same steps.

Resetting your network means that you are restoring the default settings of the network. A complete reset of the device will restore the original settings which means that the default settings of the device will be restored, just the way you purchased it.

Here are the steps that you need to follow to change the offline status of HP Deskjet 2540 to offline.

  • Take out the plug and the USB cable of the printer and the computer.
  • Click on the start button and then select the control panel option.
  • Choose the HP printers and then select to uninstall them.
  • Now, try restarting the computer.
  • Then select the wireless printer option and follow the online instructions to complete the setup for the HP Deskjet 2540 printer.

If your Canon printer is showing offline then here are a few things that you can try to resolve the problem. 

  • Open the settings and then select the printer that you want to turn online.
  • Right-click on the printer and then choose ‘use printer online’ option.
  • You also need to clear any pending print jobs. As it might be the reason why you are experiencing printer offline option.
  • Restart the printer. And make sure the network connections are properly connected.
  • Restart the computer or try reinstalling the print drivers to fix the error.
  • Also, try reinstalling the printers.

Usually, printer not responding problem occurs when the printer you are using is not configured properly. You can resolve this problem by following a few things. Go to the control panel and then select the option for ‘Devices and Printers’. Check your printer ion the list of options and then right-click on it. Then select the properties. Then go to the ports tab, select it and then select the ok option.

To check the IP address of your printer, press the windows key and then click on ‘Devices and Printers’ option. Then search for the printer for which you want to check the IP address. Right-click on the printer that you want to check and select the properties option. In some cases, you may be able to check the IP address in the general tab on the location.

  • Click on the start button and then select ‘Device and Printers’. 
  • Now, choose the printer that you want to list in the active directory and choose the properties option.
  • Then choose the sharing tab.
  • Here you can also check the list In the directory box.
  • You can choose the general tab and add the details.
  • Then select the applicable option.


Go to the start option and then to the control panel to select the printer and faxes option. Right-click on the printer whose IP address you would like to check and then left-click to check the properties. Select the ports tab and then check the IP address of the printer here.

First of all, take out the ink cartridges from the printer. Turn over the cartridge to check the copper contacts. Put a clear piece of tape over the 7th copper contact on the right side of the cartridge. Once the alignment is complete, take out the ink cartridge and also remember to take out the clear tape. 

Most of the HP cartridges re refillable. Having said that, not all of the cartridges can be reset, however, you can refill the HP cartridges. 

In HP printer cartridges you can check the ink levels but in some printer models you get wrong warnings for an override, but still get the prints done.

  • Check the dialog box that you can see when you run a print while the ink cartridge is empty.
  • Also, check the print notification on the screen of the printer. You can press the ok button on the printer to neglect the low printing warning. 
  • Try rotating the ink cartridges

You can use instant ink very easily. In the case of the HP printer, you can choose a plan that limits the number of pages that are printed every month. You can get a free plan for 15 pages each month. 

You can resolve the issue if your printer is showing offline. Go to the start button on the computer screen. Then go to the Control panel option and then select the Devices and Printers. Right-click on the printer that is showing offline and then choose to ‘see what’s printing’. Then on the new window open the printer and select the option that says ‘select printer online’. 

There are many reasons why your printer is showing offline error. Printer offline means that your printer is unable to connect with the computer and hence showing offline error. There are several reasons why you may experience this problem with the printer. However, usually, it happens because of connection issues, pending print jobs, paper jams, problems in the printer, and issue with the printer drivers.

If your HP printer is offline then you can certainly resolve this issue. Follow these steps to change the HP printer offline to online

  • First of all, go to the start button and then select ‘Devices and Printers’ option. 
  • Then right-click to select the HP printer whose status you want to change. 
  • Now, when the new window opens untick the ‘set printer offline’ option. 

Here are the steps that you need to follow to change the printer online in Windows 10:

  • In Windows 10 click on the start button and then select the ‘Devices and Managers’ option.
  • Now on the top of the screen click on the ‘Action’ and then select ‘Devices and Printers’ option. Here right-click to select the offline printer option and then select ‘see what’s printing’. 
  • In the next option, select the option that says ‘use printer offline’. Now, you can wait for some time. 

Once the printer offline status is changed to online then you can check if the problem is fixed or not. 

Printer offline status can be easily changed to online. Here are the things that you need to do. First of all, go to the start option and then select the ‘printer and Faxes’ option. Now, a new window will open listing the printer options that are connected to the computer. Check out the current print jobs and then select the printer option.  Here you need to untick the option that says ‘use printer offline’. Now, your printer offline status will change to online.

If you want to rest your printer then it is quite easy. However, you need to know that the factory reset will restore the default settings. Here are the steps that you need to follow:

  • Turn off the printer and also take out the cable connection for at least 20-30 seconds. Now, try reconnecting it again.
  • Switch on the printer while at the same time press and hold the reset button for 20 seconds. Wait until the lights on the printer turn on. 
  • Release the reset button and then restart the printer to restore the default settings and complete the reset. 

Go to the start button and then select the Control Panel. Click on the Device and Printers option. Now, right-click on the printer whose status you want to change and then select the option that says ‘see what’s printing’. When a new window opens up select the printer and choose the option ‘use printer online’.

Here are the steps that you need to follow to connect the printer to a network.

  • First of all, switch on the printer and also check if it is connected to a network.
  • Then click on the Control Panel.
  • Select the link for Hardware and Sound.
  • Then open the Devices and Printers to add the devices.
  • Now, the printer will start searching for the printers and then choose the printer.

If you are having printer offline in issue in the HP printer then there are many things that you can follow these troubleshooting solutions.

  • Power Cycle of the Device.
  • Try to use the printer software.
  • Check the printers and scanners.
  • Try to set the printer offline.
  • Check the printer port.
  • Run the Troubleshooter.
  • Reinstall the drivers of the printer.

If you want to fix printer offline error then you can fix this problem by using the printer software. Usually, your printer comes with a software which can be used to fix printer offline issue. The software can help in detecting the issue that is causing the offline problem.

Restart the printer pool service

If you still get printer says offline issue, restart the printer pool service.

  1. Go to the service manager.
  2. Right-click on print spooler services and click on properties.
  3. Now click on the reboot button.

Now there will be no questions like “printer is offline”. We hope that you have understood the basic troubleshooting of printer. now simply dial the Technicians at their toll-free support number and they will be ready to help you out in the matter related to all the printer issues. Simply getting support will help you out in all the troublesome.