Brother printer is known for offering some of the best features and printing technology. These printers come in different models and you can select depending upon your needs and requirements. However, it is quite common to experience issues while using printers. One such problem arises when there is printer offline status. It usually happens when the Brother printer is unable to connect with the computer and hence it shows offline status.
If you are unable to print and it is showing offline status on the digital panel then you need to fix this issue. Then you can follow the troubleshooting solutions to resolve the offline error. It clearly shows that the printer is unable to connect to the computer. Therefore, it is not able to print anything. If you are facing a similar problem then you can follow troubleshooting solutions to change the printer offline status to online.
In this blog, we are going to discuss in detail the steps that you can follow to resolve the Brother printer offline status.
If you are not able to print using the Brother printer and it is showing offline error on the digital panel then you can resolve the error by following the basic troubleshooting solutions. However, if you are having any difficulty then you can get in touch with the Brother printer technical support team for help and assistance.
Make sure the Printer is Turned On
The first reason you may experience this problem is if the printer is turned off. You need to make sure that the printer is turned on and is not running on a sleep mode. If you are not able to turn on the printer, then you need to make sure that the printer is connected to a working socket. When the printer turns on then you need to check the digital panel and see what the error is and try fixing it.
Check the Printer is Connected to the PC
If you are using a USB cable to connect the printer and the computer, make sure that the computer is connected properly. Make sure the ethernet cable connections are attached properly. If the ethernet cables are damaged or lose then you need to replace it immediately. Also, check the network configuration page and check the IP address, and make sure you are connected to the network.
Check if the Printer is Set to Default
Make sure that the printer is set to the default. Open the printer folder and make sure that there is a tick mark in the Brother printer option. Here are the steps that you need to follow.
- Press Windows + R.
- In the run tab and then enter the key to open the control panel.
- Then open the hardware and sound from the options. Now, click on Devices and Printers option.
- Make sure that the Brother printer is ticked.
Remove the Pending Print Jobs
Pending print jobs can result in an offline error. To check the pending print jobs right-click on the Brother printer and then click on see what’s printing. Then select the option that says cancel all documents.
These are some of the solutions that you can follow to resolve the printer offline status of the Brother printer. However, if the problem persists then you can take help from the Brother printer technical support team. They will guide and assist you in resolving the error immediately.